Privacy Policy

Ae99's Privacy Policy — Your data is completely secure

Ae99 places the highest priority on protecting your personal data. In this Privacy Policy, we clearly set out — what information is collected, why it is collected, how it is used, and what rights you have.

Last Updated: January 2026

Our Privacy Commitment

A quick overview of the key pillars of ae99's Privacy Policy.

SSL Encryption Protection

All your data and transactions on ae99 are protected with 256-bit SSL encryption. No third party can access this information.

Your Data is Never Sold

Your personal data is never sold to advertisers or third parties. ae99 does not treat your privacy as a commercial product.

Minimal Data Collection

Only the minimum data necessary to provide our services is collected. ae99 does not collect any information beyond what is required.

Payment Details Kept Confidential

Your Mobile Banking or Nagad account number is not stored on ae99's servers. All payment-related data is handled directly by the payment gateway.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Legal Compliance

Ae99's Privacy Policy is developed in compliance with international data protection standards. We fully adhere to all applicable legal obligations.


Have a Question?

Our support team is always ready to help if you have any questions about our Privacy Policy.

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Important: By using the ae99 (ae99.wine) platform, you are considered to have read and accepted this Privacy Policy. Although this policy is available in Bengali, the original English version governs all legal interpretation.

1. Introduction

Ae99 (ae99.wine) is an internationally licensed online gaming platform serving members in Bangladesh and around the world. We understand how important your personal information is to you, which is why ae99's Privacy Policy is built on a firm commitment to keeping your data fully protected.

In this Privacy Policy, we explain in detail — what data ae99 collects, why it is collected, how it is stored and used, and what rights you have over it. Our goal is for you to use ae99 with complete transparency and confidence.

Ae99's Privacy Policy is built in line with international data protection standards. We consider your trust our most valuable asset and are firmly committed to protecting it.

2. What Information We Collect

Ae99 collects only the minimum information necessary to provide its services. We never gather unnecessary or excessive data. The categories of information we collect are outlined below:

Registration & Identity Information

  • Full Name & Username
  • Mobile Phone Number
  • Date of Birth (for age verification)
  • Email address (if applicable)

Payment & Transaction Information

  • Mobile Banking Number (Mobile Banking/Nagad)
  • Deposit & Withdrawal History
  • Transaction Time, Amount & Status

Device & Technical Information

  • IP Address & Location Data
  • Browser Type & Device Information
  • App Usage Log Data
  • Session Data & Cookies

KYC Verification Details

For transactions above a certain threshold, we may request a copy of your National ID (NID) or passport. This information is used solely for identity verification purposes.

Please Note: ae99 never collects your full payment card number, CVV, or bank password. If you are ever asked for such details, treat it as fraudulent.

3. How Your Information Is Used

Every piece of data collected under ae99's Privacy Policy is used for a specific purpose. The table below clearly outlines how each type of information is used:

Data Type Purpose of Use Legal Basis
Identity Information Account creation, age verification, and KYC completion Contractual Requirements
Payment Information Deposit & Withdrawal Processing, Fraud Prevention Legal Obligation
Log Data Security Monitoring, System Improvement Legitimate Interest
Cookies Session management, user experience improvement Consent
KYC Documents Identity Verification, Anti-Money Laundering Legal Obligation

Ae99 may also analyze your gaming history to improve your experience and suggest games suited to your preferences. This analysis is strictly internal and is never shared with any third party.

4. Data Storage & Retention

Ae99 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

  • Account Information: Up to 5 years after account closure
  • Transaction History: Up to 7 years where legally required
  • KYC Documents: Stored in Encrypted Form After Verification
  • Log Data: Up to 12 Months
  • Cookies: Session cookies are cleared when the browser is closed

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.

5. Data Sharing Policy

A core commitment of ae99's Privacy Policy is that your data is never sold. However, there are specific circumstances under which information may be shared:

  • Payment Provider: Limited data is shared with Mobile Banking/Nagad to process transactions.
  • Game Provider: Necessary data may be shared with licensed game software providers for game operation purposes
  • Law Enforcement Agencies: Data may be disclosed to relevant authorities under a court order or legal obligation
  • Fraud Prevention: Data may be shared with regulatory authorities to prevent fraud or money laundering.
To be clear: ae99 never sells or transfers your data to third parties — including advertisers or data brokers — for any commercial purpose. This commitment is a non-negotiable part of ae99's Privacy Policy.

6. Cookies & Tracking Policy

Ae99 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. ae99 uses the following types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference and theme settings.
  • Analytics Cookies: Used to understand which pages on the site are visited most — all data is completely anonymous.

You can manage cookies through your browser settings. Note that disabling essential cookies may cause some ae99 features to stop working properly.

7. Security Measures

Ae99 uses industry-leading technology to safeguard your information. The core components of our security infrastructure are:

  • 256-bit SSL/TLS Encryption: All Data Transmissions are Encrypted
  • Firewall Protection: Multi-layer firewall to prevent unauthorized access
  • 24/7 Security Monitoring: 24/7 System Monitoring
  • Regular Security Audits: Regular Audits by Third-Party Experts
  • Data Backup: Secure & Encrypted Backup System
Your Role: Beyond ae99's technical safeguards, your own vigilance matters too. Use a strong password, never share your login credentials, and report any suspicious activity to support right away.

8. Your Rights & Entitlements

Under ae99's Privacy Policy, you hold the following rights regarding your personal data. Contact our support team at any time to exercise any of these rights.

Right to Access Your Data

You may request to know what personal information ae99 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information we hold about you.

Right to Erasure

Where no legal obligation applies, you may request that your data be deleted.

Data Portability

You may request your data in a structured, portable format.

Objection to Processing

You may object to your data being used for specific purposes.

Restriction of Processing

You may request that data processing be temporarily restricted under certain circumstances.

Response Time: After receiving a rights request, ae99 will generally respond within 30 business days. For complex cases, this may be extended by up to 60 additional days, and you will be informed if that applies.

9. Children's Privacy

Ae99 strictly refrains from serving anyone under 18. We do not knowingly collect data from minors. Age verification is required at registration, and any account identified as belonging to a minor is closed immediately.

If a parent or guardian discovers that their child under the age of 18 has registered on ae99, please contact our support team immediately. We will close the account and delete all associated data.

10. Privacy Policy Changes

Ae99 reserves the right to update this Privacy Policy in part or in full at any time. When significant changes are made, we will notify you through the following channels:

  • The "Last Updated" date on this page will be revised
  • An SMS or in-app notification will be sent for significant changes
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly. For your convenience, the date of the latest update is always displayed at the top of the page.

11. Contact Us

For any questions, requests, or complaints related to our Privacy Policy, please get in touch with us. ae99's dedicated support team is ready to address every concern you may have.

Email: [email protected]
Live Chat: Live chat support is available directly on the ae99.wine website
Support Hours: 24 hours, 7 days
Summary: ae99 treats your personal data with the utmost care. Our Privacy Policy was built with your trust and security in mind. Play safely and enjoy with complete peace of mind.

Privacy Policy Related FAQ

Here are answers to the most frequently asked questions from our members.

Absolutely not. One of ae99's strongest privacy commitments is that your data will never be sold. Only the minimum information necessary may be shared with payment providers or law enforcement agencies solely for service delivery purposes.

Yes. All payment data on ae99 is secured with 256-bit SSL encryption. Your Mobile Banking or Nagad number is never stored directly on ae99's servers — this is handled entirely by the payment gateway.

After account closure, certain data (such as transaction history) is retained for a defined period to meet legal obligations. Once that period expires, all data is securely deleted or anonymized.

Yes, ae99 uses cookies for session management and to improve your experience. You can disable analytics cookies from your browser settings. However, disabling essential cookies may affect the functionality of the site.

Reach us via live chat or email at [email protected]. Once your identity is verified, the ae99 support team will correct your information as quickly as possible — typically within 3 to 7 business days.

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Now you know ae99's Privacy Policy — your data is completely safe. Register now and claim a 150% bonus on your first deposit.

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